Delete your 10 Sentences account

You can delete your 10 Sentences account at any time, on the website or in the 10 Sentences app for iPhone and Android. It’s deleted straight away, with everything you did on it.

In the app or on the website

1. Open the 10 Sentences app, or sign in at 10sentences.com.
2. Tap your picture or initial at the top of the page. Settings opens.
3. Tap Delete account, then Delete my account.

By email

If you can’t sign in, email [email protected] from the address you use for your account and ask us to delete it. We delete it, usually within 30 days, and tell you when it’s done.

What’s deleted

• Your account: your name, email address and profile picture.
• Your learning: flashcards, the sentences and answers you wrote, lessons, revision, your learning plan, streak and leaderboard place.
• Your chats, with other learners and with AI partners, including the messages you sent, and your chat profile (city, map pin, job and hobbies).
• Any reports you sent us about an exercise or a chat.

A Pro subscription is cancelled straight away, whether you bought it on the website or through Google Play.

What’s kept

• A random account number with nothing else attached, so a phone or browser that’s still signed in can’t bring the account back.
• Records of your payments, kept by the companies that took them (Polar or Google Play) under their own privacy policies.
• Technical logs at our hosting provider, for a short time.
• Website statistics in Google Analytics, only if you accepted cookies on the website. They’re deleted automatically after at most 14 months.

More about how we handle your data: privacy policy.